Blackweb
Blackweb Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Blackweb has 1.7 star rating based on 49 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Sound great if they stay working, Good product, Worked good for a while.
Cons: Poor customer service, Little adapter broke, Need to hire outside repair service.Recent recommendations regarding this business are as follows: "Don’t buy the warranty because they don’t stand behind the product", "Make sure u have a customer service number for black web not Wal Mart", "never buy blackweb products defective unreliable", "Be cautious when ordering any thing like this, there computer made an error in he and I had to pay 245.60$ due to a computer error and I've been fighting for two years to get my money back so", "don't purchase".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Blackweb has 1.7 star rating based on 49 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Sound great if they stay working, Good product, Worked good for a while.
Cons: Poor customer service, Little adapter broke, Need to hire outside repair service.Recent recommendations regarding this business are as follows: "Don’t buy the warranty because they don’t stand behind the product", "Make sure u have a customer service number for black web not Wal Mart", "never buy blackweb products defective unreliable", "Be cautious when ordering any thing like this, there computer made an error in he and I had to pay 245.60$ due to a computer error and I've been fighting for two years to get my money back so", "don't purchase".
Most users want Blackweb to offer a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Website. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Blackweb Reviews
"Warranty"
The warranty was not honored. The headphones item broke where it folds. Too me its a manufactured issue and they would not cover it. The worst customer service...
Radcliff, Kentucky
Nobody talking to me
I have a set of black web headphones. I wanna listen to my television, but if I the other people cant hear the television, why
Stouffville, Ontario
Warranty
The warranty was not honored. The headphones item broke where it folds.
Too me its a manufactured issue and they would not cover it. The worst customer service ever
User's recommendation: Don’t buy the warranty because they don’t stand behind the product
Winona, Minnesota
Got a baw 17ta006 styles for my birthday and it won't turn on
All it dose is talk about Wal Mart nothing to do with black web or customer service in regards to helping fix my issue.
It's all about picking up, canceling a order
User's recommendation: Make sure u have a customer service number for black web not Wal Mart
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Baltimore, Maryland
Have enjoyed my blackweb for 4 years. And now when I turn the unit on it turns it's self off fully charged so it would seem. Love the model: BWD19AAS11. VERY DISAPPOINTED
I've had it for 4 years it doesn't work anymore. I turn it on and immediately turns off I've charged the battery. It's not the issue quality poor quality in my opinion I'll never buy this product again
User's recommendation: never buy blackweb products defective unreliable
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Toronto, Ontario
Gaming Webcam Issue
i have just recently bought the Blackweb streaming camera with a built in ring light and for some reason it has stopped working, it wont show up at all on my pc but the light turns on and the green spot shows it is working.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Litchfield, Illinois
Warranty
I got these earbuds as a gift and they do not work One headphone works the other one don't You can't get a hold of blackwood company personally you got to go through Walmart and Walmart won't do nothing because they say go to the manufacturer but when I go to the manufacturer they don't respond and they don't do anything so I'm a little pissed about this because I only got him like 7 months ago and they shouldn't one earbuds should should not work they should all work. This should all work. But this is ridiculous they don't want to get get back a hold of me then we'll contact me I'll try to email and I can't find the email address the one I did find this says it won't let you upload anything this that's an imprint valid format or something and so you know I just want to replace it on these earbuds they're over the ear earbuds are pink and they're black love earbuds black web earbuds so I'm kind of pissy about this and I'd like to be respond or just send me out of replacement thanks
- Are a great value
- Terrible communication between consumers as nd the manufacturer
Preferred solution: Full refund
User's recommendation: Be cautious when ordering any thing like this, there computer made an error in he and I had to pay 245.60$ due to a computer error and I've been fighting for two years to get my money back so
Not a review just a question
All I want to know is will the black web replacement remote BWA17AA005 work with a model # BWA16AA002. I am not upset just need to replace the remote I lost. Its for my micro stereo
- I love my stereo
Preferred solution: Nothing just an answer
Chase City, Virginia
Device not working
It wasn't even the correct phone number! I Wasted all that time on hold to get absolutely nowhere...
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Ripley, Tennessee
Can’t get help
Charging issues and paid for extra protection and cant get my item fixed or replaced. When calling to get it replaced or fixed I got blowed off and not helped at all.
Even if you purchase extra protection they definitely wont honor it. Ive been told to call numerous numbers and cant get hold of anyone and then found this site
- Good for awhile
- Charging goes out and no help
Preferred solution: Replace my product
User's recommendation: Don’t buy extra protection because it won’t be honored
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProduct has no tech support
Done with Walmart no one should sell products without tech support this is an awful why to treat your customers no tech support for computer products
- No tech support
Preferred solution: tech support on there products
User's recommendation: don't purchase
Los Angeles, California
I need a scratch resistant screen protector and an otter box for a s10+ Samsung galaxy phone I orded it from Amazon but they were to small and a little narow
I gave 6 because i bought black web stuff but walmart doesn't sell the black web otter box anymore and bought it on Amazon but third party and send me for a smaller phone i have Samsung galaxy smart phone s10+ and the clip was on the side then on top of it and a screen protector but thought it was the wrong one because it doesn't cover the corners good there's a little gap there now i'm going to ask you do you have that for my phone so i can buy that and a screen protector for this phone i'm tired of scratching my screen and have to buy a new phone from my carrier if you do please call me at 661-433-**** if i don't answer it please leave a message for me and a number to call you back on thanks.
Speaker is not working
Speaker will not charge and has been plugged in for ample amount of time, connection checked and no debris found also turns off after about 5 seconds even when plugged in.
- Good product
- No customer service
Preferred solution: Replacement or service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPower Charger for Blackweb Soundbrick III
To Whom It May Concern,
I am looking to replace the power charger for a Blackweb Soundbrick III Bluetooth speaker. It is a DC 9V - 0.5A.
I lost the power supply to recharge this speaker. Where can I find and buy a replacement charger?
Every universal adapter I have found & tried does not fit this speaker.
My speaker is fine, it just needs to be charged. Please tell me where I can replace the charger.
Thank you,
Alex
Preferred solution: Purchase a replacement charger.
User's recommendation: Don’t bother with Blackweb. *** Walmart subsidiary.
Barrie, Ontario
Barely functional
Their products are barely functional and QC is an absolute joke. You are better off getting stuff from the dollar store instead.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerEarphone problem
Hi I have a problem with my blackweb earphone the problem is my earphone is not pairing i reset it last night but only left side was working but right now both sides is not working. I want to know what the problem is and i want to know that where should i send my earphone to fix it. thank you
Lincoln, Nebraska
Never heard back
I had the black web rose gold and white sports Bluetooth headphones that wrap around the ear and I went to plug them in and they literally melted because they got to hot. You can see where the plastic is misshapen and deformed from it being so hot it started to melt. They werent on the charger for long at all.
- Sound great if they stay working
- Need to hire outside repair service
Preferred solution: Let the company propose a solution
User's recommendation: Do your best to only charge them for maximum 10 minutes because even if they don’t melt it will burn out your battery
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