Vincent C Tcz

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

This Product is trash

Blackweb - This Product is trash
Blackweb - This Product is trash - Image 2
I purchased a rugged speaker from day one charging it... the battery Always low Dont work no more than 30 minutes now Im trying to get a new one with warranty and Im getting Told to go all over the place
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Loss:
$5500
Cons:
  • 1 month

Preferred solution: Full refund

User's recommendation: Don’t buy not worth it

Connor V

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Keyboard adapter broke

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Blackweb - Keyboard adapter broke
I had my keyboard for a few mouths and unplugged it from my laptop and the adapter broke and got stuck but I got unstuck but now the keyboard is no more good
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Loss:
$13
Pros:
  • Good keyboard
  • Soft keyboard
  • Good product
Cons:
  • Little adapter broke

Preferred solution: Deliver product or service ordered

User's recommendation: Be careful with the adapter

Richard F Gwa

Cant find manual on backup battery for cellphone BWB16WIO18

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I NEED MANUAL/USER GUIDE/DIAGRAM FOR BLACKWEB BWB16 WIO18 CANK FIND
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Loss:
$50

Preferred solution: A copy of manual/user guide/

User's recommendation: Make sure you get a manual & loose it

JeanPaul C Txh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Not pleased to the extreme

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Blackweb - Not pleased to the extreme
When asking for help the vr assistant referred me to a pay site for answers. I WILL NOT pay for answer to customer support. Does NOT matter if the money is fully refundable I should not have to pay for support. I now have a non-operational CD tray.
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Loss:
$30
Pros:
  • Compact design
  • Simplicty
Cons:
  • Need to hire outside repair service
  • Poor quality assurance
  • Poor customer service

Preferred solution: Let the company propose a solution

User's recommendation: Do not think CHINA made products offer support

Alex F Oyf
map-marker Live Oak, Florida

Blackweb battery charger

I bought a Blackweb battery charger in February from my local Wal Mart. The charger connection of this charger no longer connects, and when I returned to Wal Mart, they said they no longer carry Blackweb, and suggested I tried to call you. Just now got on a "chat " line, where I am being directed to a form asking me for a credit card number. huh? No, I do not give credit card information over the internet. I just need to know if you would replace this charger, or ?? It's only 8 months that I bought it. Please contact me, Alex at amfc57@***.com
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Loss:
$20
Pros:
  • Worked good for a while
Cons:
  • Only lasted 8 months

Preferred solution: Full refund

User's recommendation: Stay away from blackweb.

1 comment
Machele Imf

It's most likely now out of warranty. Unless you can cobble something together with other parts just buy another, but of a different brand.

Check the manual or info you got with the unit to verify the warranty period. Sounds like they want a credit card just to communicate to you.

Not a good sign. I would take the loss and buy something else.

JEFFREY D Yaj

This company has no customer service at all

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Blackweb - This company has no customer service at all
I BOUGHT MY WIFE 1 IF THERE SPEAKERS. LITTLE SQUARE ONE WATER RESISTANT. SHE LOVED IT FOR THE 29 DAYS IT WORKED. NEVER DROPPED IT OR ANY OTHER DANAGING ACTION HAPPENED. TRY TO GET AHOLD OF CUSTOMER SERVICE OR WARRANTY. GUESS WHAT YOU CANT , CLICK ON IT AND IT DOES NOTHING. TYPICAL WALMART . GETTING TIRED OF WALMART, THEIR GETTING STUPIDER BY THE DAY. THE EMPLOYEES ARE OK. THEY WOULD BE BETTER IF THEY PAID THEM MORE. BUT YOU KNOW HOW IT GOES, WHEN YOUR RICH FAMILY MEMBER DIES AND LEAVES YOU A GOLD MINE YOU JUST GET GREEDIER. ANYWAYS THIS BLACKWEB IS A WALMART BRAND. IF I KNEW THAT I WOULD NEVER HAVE BOUGHT IT. ANOTHER PIECE OF CRAP WALMART WONT STAND BEHIND, TYPICAL
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Loss:
$30
Cons:
  • Speaker is staticky
  • Poor customer service

Preferred solution: Let the company propose a solution

User's recommendation: Do not buy blackweb products

1 comment
Guest

My black web speaker stopped working and I want a new one or my money back I’m trying to get a hold of them but no one answering me like to have an email so I can send my complete I’m not happy that I’m ahead to go buy a brand new one speaker is this it’s supposed to be a good brand For 10 minutes on the charge my name is Derek

Anonymous

No products anymore

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I've had my speaker for about 2 years.. its is the best I nvestment ive ever made. I have dropped it in the ocean,the river and pool and still sounds like I just bought it. I tried to find another one to bye as a bay gift but Walmart does not sell them. Anyone know why?
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Pros:
  • Loud and easy to use
Cons:
  • There is none

Preferred solution: more products

Anonymous
map-marker Bloomfield, New Jersey

Birthday gift to fiancé

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Blackweb - Birthday gift to fiancé
This is on the portable Bluetooth party speaker. Model BWD19AAS11. The sound is clear and The Fm radio works great. Hes very happy and pleased. We only had it for a week and so far,so good. Ill update at a later time, if things changeLike
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User's recommendation: I would recommend

Anonymous

Do NOT purchase

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Blackweb - Do NOT purchase
Black web wireless earphones. Package states 12.5 hours of battery life, in reality its less than 3 hours.
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Preferred solution: Let the company propose a solution

Anonymous
map-marker Athens, Tennessee

Durability of the phone case

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I recently purchased a phone case for my iPhone 7plus and about a moth later I fell down some steps and landed on concrete with my phone in my back pocket and NOTHING happened to my phone or the case! I was completely amazed because I knew for sure one or the other would be damaged but nope the only thing broken was my wrist. Thanks for a great product
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User's recommendation: It will withstand a fall!

Mark N Cjx

Don't by Blackweb products there *** don't work Right I have 2 and bouth Suck

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Don't by Blackweb products there *** don't work Right I have 2 and bouth Suck
Don't by Blackweb products there *** don't work Right I have 2 and bouth Suck - Image 2
The charges won't do there work at all
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Loss:
$125
Cons:
  • Suck ass
  • Poor customer service
Reason of review:
Bad quality

Preferred solution: Full refund

Marion H Was
map-marker Miami, Florida

Rating of speakers

I have one of your soundbars and I like how it sounds for the money. I can't seem to get the woofer to link to the soundbar blue tooth. I will try to get in touch with a rep. and see if they can help. I may not be doing it right.
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Preferred solution: Let the company propose a solution

User's recommendation: I am not qualified to rate electronic products.

Ashaki J

Horrible Quality and Horrible Customer Service

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I bought a Black Web headset and it broke less than a month. I've called to file a claim, they never answered the phone and when I left a VM they never returned my call. I ordered a 2 year protection plan and called Walmart to get an exchange and the rep told me they won't have any more headsets until the end of the month; today is April 3rd. Then I found out Black Web is privately owned by Walmart; go figure. A *** headset coming from a *** company. Walmart is the worst and their *** low quality to NO quality merchandise is the same.
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Preferred solution: Deliver product or service ordered

User's recommendation: Don't buy Black Web or any Electronics from Walmart

Anonymous
map-marker Carmel, Indiana

Replacement remote

Its really unprofessional that you cant talk to an agent then when you do find someone to talk to they want to ignore you and your complaint and then they want to charge you for a question that you didn't ask for I Just want a replacement remote is that so hard to do? THIS IS ONE *** UP COMPANY!!!!!!
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Patrick M Zkj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Don't Buy

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I bought a BlackWeb USB 3.0, 4 port Hub from Walmart about 8 months ago. For a number of reasons, I didn't even open up the package to put the hub to work until 6 months ago.

The hub was used to connect several peripherals to my iMac. Since the iMac is a desktop, the BlackWeb USB 4 port hub saw very little disturbance, once it was connected, it rarely experienced any movement, it worked flawlessly, it still looks like it did when I first opened the package.

Last week one of the ports stopped working, oh well, I was only using 3 ports any way, yesterday another port quit working.

Today, I ripped it out and replaced it with a hub from a different manufacturer.

There is no excuse for a device that has no moving parts and merely sits on a desk in some ones home to fail after a mere 6 months of service.

This particular USB 3.0, 4 port hub was a Model no. BWA19HO029

S/N-1851A10222

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Loss:
$20
Reason of review:
Damaged or defective

Preferred solution: Deliver product or service ordered